Website and service terms
Terms must match the service actually offered.
This page is a launch checklist, not operative terms. The purchaser must adopt terms tailored to its entity structure, clinical model, jurisdictions, payment arrangements, technology vendors, and patient agreements.
Required launch inputs
- Operating entity, eligibility, age requirements, and geographic availability.
- Telehealth process, provider-patient relationship, emergencies, communications, and limitations of the website.
- Clinical evaluation and prescription discretion; no guaranteed medication, dose, outcome, or refill.
- Complete consultation, medication, laboratory, shipping, membership, renewal, cancellation, and refund terms.
- Acceptable use, intellectual property, third-party services, disclaimers, liability provisions, and dispute terms.
- Electronic communications and signatures, recurring-payment authorization, and methods for cancellation.
- Governing law and any state-specific healthcare, pharmacy, consumer-protection, and telehealth requirements.